Training Terms and Conditions

Payments and Refunds

We sometimes offer promotional discounts for events. Discounts and promotions are offered on full rate tickets only for the events specified only and are not cumulative. Only one discount or promotion can be applied per ticket or group registration.

We do not offer refunds if you do not attend the course or if you cancel within the 7 days prior to the event. Refunds requested earlier than 7 days are available, less any non-refundable expenses we have incurred.

We may postpone or cancel an event at our discretion when the services cannot be provided satisfactorily. We will let you know as soon as possible if this occurs. No compensation is payable for postponement.

If you request an invoice, the full amount must be paid within 14 days, or no later than 48 hours before the event. Registrations will not be held after the invoice due date and may be sold to other customers.

Membership of DAMA: The Professional Association for Data Managers

Given the increasing popularity of DAMA events, we will be reconciling registrations and enquiries for this course with our membership list. If you are considering membership and would like to receive a one-off member discount, please email us at contact@robinsonryan.com.


Individual DAMA Australia membership costs $100/year and Corporate membership $400. To find out about membership and become a DAMA member by clicking here.

DAMA Member Discount for current members

Firstly, you will need to find out your DAMA member by visiting the member's area on the DAMA Australia website or by contacting DAMA Australia. Next, register for the course by selecting a member or corporate discount ticket and then enter your Association Member no when requested.

Ensure your membership is current and the contact details entered in your registration match the details DAMA have for your membership. We will send you an invoice for the gap between the ticket purchased and the non-member ticket if we cannot verify your membership. A full list of corporate members is available here.